Online System

Sign-Up Form

Log In To Your Account

Student Online System User Manual

Process Overview

  1. Student signs up and acquires an online account by filling out the online form. Once the account is created, the student can log in and start using the system immediately. The account is good for all four years of the program.
  2. Student logs in to the application and can view their dashboard, update their profile, enter preapprovals, submit hours for credit, and read important messages.
  3. Student views the preapproved service opportunity webpage or the ‘organization-activity’ dropdown menu located on the ‘Submit Activity for Credit’ form within their Silver Cord online account to select a service opportunity. If student is interested in a service opportunity that is not listed, the student requests a preapproval BEFORE they participate in the service opportunity. This step is required for every service opportunity that is NOT already on the online systems drop down menu. Student will not be able to submit their hours for credit if the service opportunity is not preapproved.
  4. Student participates in the service opportunity. At the end of their service, student acquires the site supervisor’s name, email address, and phone number. It is imperative to the process that the correct contact information is obtained. Acquiring incorrect information will slow down the approval process and may prevent receiving credit for the hours completed.
  5. Student submits hours for credit using the online system within 30 days from the last date of service. Once the form is submitted, an automatically generated email is sent to the site supervisor. The status of the student’s service opportunity is marked pending in the system and will stay as pending until it is approved by both the site supervisor and the Silver Cord coordinator. This process is not immediate and may take several weeks.
  6. Site supervisor approves or denies the student’s request via the online form included in the email they receive. They have the option to leave comments. If an incorrect email is obtained, supervisors are unable to receive the approval request and approve the student’s hours.
  7. Silver Cord coordinator reviews the submission for credit and approves or denies the request and has the option to leave comments. If submission is denied, there will be a message with an explanation for the denial. The student has the option to resubmit with corrected or updated information. It is each student’s responsibility to check their online account to view important account information, including messages from the Silver Cord coordinator.
  8. The system automatically updates student’s hours.
  9. Once an activity has been submitted and is visible on the student dashboard, no additional action is needed. If an activity is still pending after four months, please contact the Silver Cord

Contact Information

Cyndi Bonus

Silver Cord Coordinator
Valley High School
3650 Woodland Avenue
West Des Moines, IA 50266