Silver Cord Online

Set up your Silver Cord Online account

Log in to your account

PLEASE READ: Silver Cord Online Handbook

Process Overview

  1. Student creates a Silver Cord online account by filling out the registration form. Once the account is created, incoming freshman can log in and submit hours volunteered after June 1. The account will be active for five years.
  2. Student logs in to their Silver Cord account and can view their dashboard, update their profile, enter preapprovals, submit hours for credit, and read important messages.
  3. Student views the preapproved volunteer service opportunity webpage or the ‘organization-activity’ dropdown list located on the ‘Submit Activity for Credit’ form within their Silver Cord online account to select a volunteer opportunity. If student is interested in a service opportunity that is not listed, the student requests a preapproval BEFORE they participate in the service opportunity. This step is required for every service opportunity that is NOT already on the online systems drop down menu. Student will not be able to submit their hours for credit if the service opportunity is not preapproved.
  4. Student participates in the service opportunity. At the end of their service, student acquires the site supervisor’s name, email address, and phone number. It is imperative to the process that the correct contact information is obtained. Acquiring incorrect information will slow down the approval process and may prevent receiving credit for the hours completed.
  5. Student submits hours for credit through the online system within 30 days from the last date of service. Once the hours are submitted, an automatically generated Silver Cord form is emailed to the site supervisor. The status of the student’s service hours will be pending until approved by the site supervisor AND the Silver Cord Coordinator. This process may take several weeks.
  6. Site supervisor approves or denies the student’s request via the online form included in the email they receive.  If an incorrect email is submitted, supervisors will not receive the approval request which will result in a delay. Once an activity has been submitted and is visible on the student dashboard, no additional action is needed.
  7. Silver Cord Coordinator reviews the submission for credit and approves or denies the request and has the option to leave comments. If submission is denied, there will be a message with an explanation for the denial. The student has the option to resubmit with corrected or updated information. It is each student’s responsibility to check their online account to view important account information, including messages from the Silver Cord coordinator.
  8. Silver Cord Online automatically updates student’s hours.
  9.  If an activity is still pending after four months, please contact the Silver Cord Coordinator

Contact Information

Cyndi Bonus

Silver Cord Coordinator
Valley High School
3650 Woodland Avenue
West Des Moines, IA 50266